Application
This unit describes the performance outcomes, skills and knowledge required to determine travel requirements, make travel arrangements and oversee the conduct of participant travel.
This unit applies to those with responsibility for planning and coordinating travel for groups and individuals and their equipment in a sporting or recreational context. Work is undertaken according to relevant legislation and organisational policies and procedures.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Determine travel requirements. | 1.1 Determine travel requirements and needs of participants in consultation with appropriate staff. 1.2 Identify resource and logistical requirements for travel. 1.3 Determine and review travel costs and identify budget and resource constraints. 1.4 Identify risks associated with travel arrangements and develop contingency plans. 1.5 Obtain approval for travel according to organisational procedures. |
2. Make travel arrangements. | 2.1 Plan and document travel schedule according to participant needs and activity requirements. 2.2 Access and interpret information about different options for travel and other services required. 2.3 Select preferred services and finalise costings within available budget. 2.4 Book and confirm travel arrangements with appropriate staff and external agencies. 2.5 Communicate information about travel arrangements to participants and relevant members of staff. 2.6 Source and check accuracy of travel documents for participants. |
3. Supervise travel arrangements. | 3.1 Monitor travel schedule and modify as appropriate during activities. 3.2 Secure equipment and travel documents. 3.3 Complete and maintain travel related documentation. 3.4 Maintain expenditure levels according to budget requirements. 3.5 Select and use communication strategies for group management. 3.6 Implement contingency plans to manage scheduling and other travel related difficulties. |
4. Review travel arrangements. | 4.1 Conduct review of travel arrangements including feedback from participants. 4.2 Identify and propose recommendations for future travel based on review outcomes. 4.3 Review own work performance and identify potential improvements. |
Evidence of Performance
Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
organise and supervise travel arrangements for at least three different groups of participants and their associated equipment for a sport or recreation activity.
Evidence of Knowledge
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
organisational policies and procedures for making travel arrangements:
work health and safety/occupational health and safety
duty of care
roles and responsibilities of staff
communication protocols
liability
insurance
codes of behaviour
protocols for making travel arrangements
reporting obligations
legislation related to the organisation of travel:
work health and safety/occupational health and safety
anti-discrimination
road safety and transport
conditions of carriage
working with children
privacy
consumer law
sources of information on travel options for different types of trips and groups
logistical issues involved in organising travel:
booking systems
insurance
medical assistance
meals
departure and arrival times
comfort and hygiene
general supervision and support
risk management planning for:
disruption to travel arrangements
injury or illness
alterations to schedules
misplaced, lost or damaged equipment and belongings
accidents
communication strategies for managing groups:
head counts
rolls
buddy systems or travel partners
codes of behaviour
communication strategies.
Assessment Conditions
Skills must be demonstrated in:
a sport, fitness or recreation environment. This can be a workplace or simulated environment.
Assessment must ensure use of:
legislation and organisational policies and procedures such as travel booking procedures, communication protocols, privacy and confidentiality
industry or organisation documentation for travel
logistical resources and equipment required for travel
groups of participants for whom travel is organised; participants can be:
individuals in sport or recreation organisations, or
individuals who participate in project activities, role plays or simulated activities, set up for the purpose of assessment, within a training organisation.
Assessment activities that allow the individual to:
organise travel arrangements within realistic time constraints
supervise travel arrangements of a duration that reflects typical trip duration in the area of work.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.
Foundation Skills
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Sectors
Cross-Sector
Competency Field
Administration